Community Manager: Lead Teams & Elevate Resident Experience

TAM Residential; Alpharetta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Holiday pay

Job summary

TAM Residential is seeking a Community Manager for The Windward to oversee the operations, leasing, resident relations, and financial performance of the assigned community. You will lead on-site staff, manage budgets, and ensure compliance with regulations to deliver exceptional living experiences.

This full-time role requires strong leadership, a customer-service mindset, and the ability to respond to emergencies.

Qualifications

• 3+ years of experience in property management; multifamily experience preferred.
• Strong leadership, organizational, and communication skills.
• Ability to make independent decisions and handle emergency situations in a professional manner
• Customer-service mindset with problem-solving ability.
• Must be available to respond to emergencies (fire, flood, resident injury, etc.) both during and after normal business hours.
• If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver's license, an acceptable driving record, and current auto insurance.

Responsibilities

• Leadership & Team Management
• Recruit, train, mentor, and supervise on-site staff including leasing and maintenance teams.
• Foster a positive and collaborative work environment focused on customer service and performance.
• Conduct regular staff meetings, performance reviews, and provide ongoing coaching.
• Prepare, manage, and adhere to the community’s operating budget.
• Monitor rent collections, delinquencies, and approve invoices in line with budgetary guidelines.
• Ensure compliance with company policies, procedures, and fair housing regulations.
• Oversee vendor relationships, contract negotiations, and purchasing.
• Utilize company software platforms and digital tools for leasing, maintenance tracking, communication and reporting.

Skills

Leadership

Communication

Customer service

Budget management

Team supervision

Education

Knowledge of Fair Housing regulations, landlord/tenant laws, and property management software

Supervisory experience in property management

Job description

TAM Residential is seeking a Community Manager for The Windward to oversee the operations, leasing, resident relations, and financial performance of the assigned community. You will lead on-site staff, manage budgets, and ensure compliance with regulations to deliver exceptional living experiences.

This full-time role requires strong leadership, a customer-service mindset, and the ability to respond to emergencies.