Experienced Community Manager — Lead Teams & Occupancy

TAM Residential; Columbia (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

401K plan

PTO & holidays

Job summary

TAM Residential is seeking a results-driven Community Manager to lead a multifamily property, oversee leasing, resident relations, maintenance, and financial performance. You will manage staff, ensure regulatory compliance, and drive occupancy while delivering exceptional living experiences for residents.

The role requires strong leadership, budget oversight, and proven ability to coordinate cross-functional teams across leasing, maintenance, and marketing.

Qualifications

• 3+ years of experience in property management; multifamily experience preferred.
• Strong leadership, organizational, and communication skills.
• Ability to make independent decisions and handle emergency situations in a professional manner
• Customer-service mindset with problem-solving ability.
• Must be available to respond to emergencies (fire, flood, resident injury, etc.) both during and after normal business hours.
• If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver's license, an acceptable driving record, and current auto insurance.

Responsibilities

• Recruit, train, mentor, and supervise on-site staff including leasing and maintenance teams.
• Foster a positive and collaborative work environment focused on customer service and performance.
• Conduct regular staff meetings, performance reviews, and provide ongoing coaching.
• Prepare, manage, and adhere to the community’s operating budget.
• Monitor rent collections, delinquencies, and approve invoices in line with budgetary guidelines.
• Ensure compliance with company policies, procedures, and fair housing regulations.
• Oversee vendor relationships, contract negotiations, and purchasing.
• Utilize company software platforms and digital tools for leasing, maintenance tracking, communication and reporting.
• Operational compliance with the Fair Housing Act, as well as all local, state and federal regulations.
• Develop and implement marketing strategies to maintain optimal occupancy and reduce vacancy loss.
• Oversee the leasing process including tours, application reviews, approvals, and move-ins.
• Ensure the leasing office, model units, and common areas reflect a professional and welcoming environment.
• Build strong relationships with residents, addressing concerns and resolving issues promptly.
• Promote resident retention by organizing community events and ensuring a high standard of living experience.
• Enforce lease agreements and community policies fairly and consistently.
• Partner with the maintenance team to ensure timely completion of work orders, unit turns, and preventative maintenance.
• Conduct regular inspections of the property to ensure safety, curb appeal, and compliance with standards.
• Prioritize health and safety protocols for residents, staff, and vendors.

Skills

Leadership

Organizational skills

Communication skills

Independent decision making

Customer service mindset

Emergency responsiveness

Vehicle operation (driving)

Education

Fair Housing regulations knowledge

Budget management

Tax Credit experience (nice to have)

Supervisory property management experience

Tools

Property management software

Job description

TAM Residential is seeking a results-driven Community Manager to lead a multifamily property, oversee leasing, resident relations, maintenance, and financial performance. You will manage staff, ensure regulatory compliance, and drive occupancy while delivering exceptional living experiences for residents.

The role requires strong leadership, budget oversight, and proven ability to coordinate cross-functional teams across leasing, maintenance, and marketing.