Community Leasing & Experience Specialist

The-Scion-Group; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

The Scion Group LLC is seeking an energetic Experience Team Member to enhance customer experiences and drive community engagement at our Knoxville properties. You will blend marketing, relationship building, administration, and customer service in a fast-paced, collegiate environment.

You will engage residents and prospects, assist with events, and support everyday site operations, ensuring a positive, professional image at all times.

Qualifications

• Customer-centric mindset.
• Strong communication and interpersonal skills.
• Comfortable with sales-oriented conversations and feedback.

Responsibilities

• Lead customer experiences and tours, focusing on community and amenity highlights.
• Support sales initiatives and relay feedback on objections to management.
• Assist with local marketing messaging and social media engagement.

Skills

Customer service

Communication

Sales awareness

Marketing basics

Tools

CRM software

Job description

The Scion Group LLC is seeking an energetic Experience Team Member to enhance customer experiences and drive community engagement at our Knoxville properties. You will blend marketing, relationship building, administration, and customer service in a fast-paced, collegiate environment.

You will engage residents and prospects, assist with events, and support everyday site operations, ensuring a positive, professional image at all times.