Experience-Driven Leasing Specialist

The Scion Group; Gainesville (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Scion Group is seeking an Experience Team Member at our Gainesville property to deliver an outstanding customer experience while assisting with sales, events, and community engagement. You will work in a fast-paced, collegiate setting, collaborating with the management team to enhance resident satisfaction and operate the community smoothly.

You will participate in tours, assist with local marketing opportunities, and help maintain a welcoming on-site presence during daytime hours with some

Qualifications

• Customer-centric mindset with strong communication skills.
• Agility and flexibility in a frequently changing environment.
• Reliable, self-disciplined and able to work with a diverse population.
• Available to work during summer, holidays, and Turn periods.
• Job location is at the assigned property with daytime hours and after-hours on-call rotation.

Responsibilities

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives and marketing opportunities.
• Represent the community positively and professionally, both in and out of the office.

Skills

Customer-centric mindset

Agility & flexibility

Great communication

Reliability & self-discipline

Availability (summer/holidays/Turn)

On-site presence

Professionalism

Job description

The Scion Group is seeking an Experience Team Member at our Gainesville property to deliver an outstanding customer experience while assisting with sales, events, and community engagement. You will work in a fast-paced, collegiate setting, collaborating with the management team to enhance resident satisfaction and operate the community smoothly.

You will participate in tours, assist with local marketing opportunities, and help maintain a welcoming on-site presence during daytime hours with some