Leasing & Community Experience Specialist

The Scion Group; Fayetteville (AR); On-site; USD 30,000 - 38,000; Full time

Job summary

The Scion Group seeks an Experience Team Member in Fayetteville, AR to deliver outstanding customer experiences across marketing, relationship building, administration, and service. This role thrives in a fast-paced, collegiate environment and requires strong interpersonal and problem-solving skills with a reliable work ethic.

Responsibilities span customer experience, sales support, property operations, and local marketing initiatives.

Qualifications

• Customer-centric mindset required.
• Agility and flexibility in a frequently changing environment.
• Excellent communication and interpersonal skills with a diverse population.
• Reliable and self-disciplined with strong work ethic.
• Availability to work during summer, holidays, and Turn periods.

Responsibilities

• Customer Experience & Sales: Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Skills

Customer-centric mindset

Agility & flexibility

Great communication

Interpersonal skills

Reliability & self-discipline

Job description

The Scion Group seeks an Experience Team Member in Fayetteville, AR to deliver outstanding customer experiences across marketing, relationship building, administration, and service. This role thrives in a fast-paced, collegiate environment and requires strong interpersonal and problem-solving skills with a reliable work ethic.

Responsibilities span customer experience, sales support, property operations, and local marketing initiatives.