Community Host & Center Operations Associate

IWG plc; New Brunswick (NJ); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

401K with company match

Health insurance

Bonus program

Job summary

IWG plc is seeking a Community Associate for our on-site center in New Brunswick, NJ. You will create and maintain a thriving community for customers, handling administration and support needs so clients can run their business smoothly.

Responsibilities include greeting visitors, managing center services, coordinating events, and ensuring invoices are accurate. Strong MS Office skills and 1+ year in customer service are preferred.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and relationship-building skills.
• Ability to own problems and proactively solve them.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Proficient in MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Greet and assist customers in-person and support daily operations.
• Coordinate center services and ensure accurate invoicing.
• Plan and host networking events and manage notices/posters.
• Maintain center environment and respond to requests promptly.
• Build strong relationships with customers to foster community.

Skills

Communication

Ownership

Adaptability

MS Office proficiency

Customer service experience

Tools

MS Office

Job description

IWG plc is seeking a Community Associate for our on-site center in New Brunswick, NJ. You will create and maintain a thriving community for customers, handling administration and support needs so clients can run their business smoothly.

Responsibilities include greeting visitors, managing center services, coordinating events, and ensuring invoices are accurate. Strong MS Office skills and 1+ year in customer service are preferred.