Community Host & Center Coordinator

Regus Management Group, LLC; New Orleans (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company Holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus plan and hourly rate

Job summary

IWG is seeking a Community Associate in New Orleans to manage daily customer interactions and maintain an engaged center community. You will assist clients, coordinate services, and support networking events to showcase the space’s value.

You’ll work across MS Office, handle inquiries, and help with room setups and invoicing, ensuring a smooth, welcoming environment for all members and guests.

Qualifications

• 1+ years of customer service experience.
• Ability to manage multiple tasks simultaneously.
• Strong communication and relationship-building skills.
• Proactive problem-solving with a can-do attitude.
• Empathy and responsiveness to customer needs.

Responsibilities

• Assist customers with inquiries, requests, and coordinate services.
• Set up meeting rooms and AV equipment, help with appointments and directions.
• Organize events, invitations, and center networking activities.
• Handle tickets in the service portal and ensure accurate charging for services.
• Maintain center organization and cleanliness and support overall customer experience.

Skills

Customer service

MS Office

Multitasking

Communication

Problem solving

Empathy

Tools

MS Office Suite

Job description

IWG is seeking a Community Associate in New Orleans to manage daily customer interactions and maintain an engaged center community. You will assist clients, coordinate services, and support networking events to showcase the space’s value.

You’ll work across MS Office, handle inquiries, and help with room setups and invoicing, ensuring a smooth, welcoming environment for all members and guests.