Community Experience Coordinator

Regus; Boston (MA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Work life balance

Paid time off

401K

Health care

Bonus program

Hourly rate $21.76

Work environment

Training and development

Casual workplace

Job summary

IWG is seeking a Community Associate to help manage a vibrant workspace community. You will serve customers, handle administrative tasks, process inquiries, and support event planning within the center.

You will coordinate with the Community Manager, handle tickets, and assist with invoicing while ensuring excellent service. This role emphasizes teamwork, flexibility, and a customer-first mindset in a dynamic environment.

Qualifications

• Able to handle multiple tasks while delivering excellent customer service.
• Proficient with MS Office and basic IT equipment.
• Strong communicator with the ability to build professional relationships.

Responsibilities

• Create and maintain a welcoming community within the center and assist customers with administrative needs.
• Handle inquiries, manage tickets, and ensure accurate invoicing and service delivery.
• Support events and networking activities to promote the IWG community.

Skills

Customer service

Multitasking

MS Office

Communication

Problem solving

Tools

IT equipment

Job description

IWG is seeking a Community Associate to help manage a vibrant workspace community. You will serve customers, handle administrative tasks, process inquiries, and support event planning within the center.

You will coordinate with the Community Manager, handle tickets, and assist with invoicing while ensuring excellent service. This role emphasizes teamwork, flexibility, and a customer-first mindset in a dynamic environment.