Community Host & Center Concierge

Regus; Portland (OR); On-site; USD 49,942,000 - 67,717,000; Full time

Benefits offered by this job

Paid time off

401K with company match

Health care

Job summary

IWG is seeking a Community Associate for our Portland center at 650 N.E. Holladay Street, Suite 1600. You’ll help build and manage the center community, handling admin support so customers can run their business smoothly.

You’ll greet clients, assist with tasks like Wi‑Fi changes, package status, directions, and projector setup, and ensure services are billed correctly. Prioritize strong communication and MS Office familiarity.

Qualifications

• 1+ years of customer service experience
• Good communicator with strong relationship-building skills
• Able to multitask and solve problems quickly
• Proficient with MS Office and basic IT equipment

Responsibilities

• Greet and assist customers in the center to ensure a positive experience
• Handle day-to-day inquiries such as Wi‑Fi codes, packages, directions, and room setup
• Process services, ensure accurate invoicing, and manage tickets in the service portal
• Plan and coordinate center events and customer outreach activities

Skills

Communication

Customer service

Adaptability

Problem solving

Tools

MS Office

Job description

IWG is seeking a Community Associate for our Portland center at 650 N.E. Holladay Street, Suite 1600. You’ll help build and manage the center community, handling admin support so customers can run their business smoothly.

You’ll greet clients, assist with tasks like Wi‑Fi changes, package status, directions, and projector setup, and ensure services are billed correctly. Prioritize strong communication and MS Office familiarity.