Community Experience & Events Specialist

IWG plc; New Orleans (LA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Work life balance

Paid holidays

401K with company match

Full health care

Quarterly bonus

Job summary

IWG plc is seeking a Community Associate in New Orleans to help manage a vibrant center, assist customers, and ensure smooth daily operations. You will coordinate with the City Manager, set up events, and support clients so they can focus on running their business.

You’ll handle inquiries, organize posters and invitations, and maintain service quality, all while delivering exceptional customer experiences in a dynamic workspace network.

Qualifications

• 1+ years of customer service experience.
• Able to manage multiple tasks while delivering excellent service.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Proficient with MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Assist customers at the center and handle inquiries and requests.
• Support day-to-day center operations and administrative tasks.
• Coordinate with the City Manager and team for events and networking.
• Process services, manage invoices, and ensure accurate billing.
• Create, print and post posters and e-invites for upcoming events.

Skills

Customer service

Multitasking

Ownership

Positive attitude

Empathy

Tools

MS Office

Job description

IWG plc is seeking a Community Associate in New Orleans to help manage a vibrant center, assist customers, and ensure smooth daily operations. You will coordinate with the City Manager, set up events, and support clients so they can focus on running their business.

You’ll handle inquiries, organize posters and invitations, and maintain service quality, all while delivering exceptional customer experiences in a dynamic workspace network.