Community & HOA Support Specialist — Growth & Admin

Horst Group; Lancaster (Lancaster County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefit package- medical

Vacation time & sick time

401(k) participation with employer–16s

Tuition reimbursement

Opportunities to grow and advance from

Job summary

The Horst Group, a growing Lancaster-based, family-owned organization, is seeking a Community Support Specialist to provide support to Condo and HOA managers and residents in managed communities.

Provides administrative and clerical support, coordinates service calls, and prepares invoicing and billing; supports settlement and title processes for new sales and re-sales of Condo/HOA properties.

Qualifications

• Seeking solid organizational skills.
• Customer service skills.
• Ability to multi-task.
• Correspondence ability.

Responsibilities

• Maintains database and filing systems (electronic/paper).
• Communicates with managers, peers, and customers; calls back contractors as needed.
• Assigns work orders and follows up on repairs.
• Accesses and maintains mainframe data files.
• Distributes reports, mailings and communications internally and externally.
• Provides resale certificates and assists in settlements with financial institutions and customers.
• Assists in problem resolution.
• Clerical support including typing, folding, and filing.

Skills

Organizational skills

Customer service

Multi-tasking

Correspondence

Job description

The Horst Group, a growing Lancaster-based, family-owned organization, is seeking a Community Support Specialist to provide support to Condo and HOA managers and residents in managed communities.

Provides administrative and clerical support, coordinates service calls, and prepares invoicing and billing; supports settlement and title processes for new sales and re-sales of Condo/HOA properties.