Community Association Operations Specialist

RS Fincher; Apex (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Paid time off

Job summary

A growing HOA management company is seeking an Assistant Community Manager to assist with day-to-day operations. The ideal candidate should have experience in customer service, excellent communication skills, and a detail-oriented approach. Responsibilities include responding to homeowner concerns, supervising vendors, and conducting property inspections. Join a passionate and dynamic team dedicated to community management.

Qualifications

• Experience in high customer service environments.
• Motivated, confident, and professional demeanor.
• Excellent written and verbal communication skills.
• Detail-oriented with proven problem-solving abilities.
• Basic experience with financial reports and budgets.
• Experience in the Community Association industry is preferred.

Responsibilities

• Provide positive and timely responses to homeowner concerns.
• Perform various tasks and supervises vendors.
• Answer phone calls and communicate via email.
• Prepare board meeting packets and mailouts.
• Assist in enforcing governing documents.
• Conduct community visits and property inspections.

Skills

Customer service experience

Written communication skills

Verbal communication skills

Detail-oriented

Proficient in Outlook

Proficient in Excel

Proficient in Word

Problem-solving abilities

Job description

A growing HOA management company is seeking an Assistant Community Manager to assist with day-to-day operations. The ideal candidate should have experience in customer service, excellent communication skills, and a detail-oriented approach. Responsibilities include responding to homeowner concerns, supervising vendors, and conducting property inspections. Join a passionate and dynamic team dedicated to community management.