Community HOA Admin & Operations Specialist

Cusick Company; Northern (KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Cusick Community Management is seeking a highly organized Community HOA Specialist Admin to provide administrative support to our HOA team in Rock Hill/ Charlotte. The role covers communications, records, payments, and project assistance to ensure smooth daily operations and positive homeowner relationships.

The ideal candidate will have strong communication skills, be proactive, and comfortable working with HOA governance documents, meetings, and vendor coordination.

Qualifications

• Minimum of three years in administrative support, preferably in property management.
• Strong knowledge of HOA operations and meeting procedures.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Experience with HOA management software is a plus.

Responsibilities

• Serve as primary contact for homeowners, boards, and vendors.
• Schedule board meetings and prepare agendas/minutes.
• Maintain accurate homeowner and financial records.
• Process payments, deposits, and assist with budgeting.
• Support vendor management and contract administration.
• Provide exceptional customer service to the community.

Skills

Organizational skills

Communication

Customer service

Time management

Problem solving

Education

High school diploma required

Associate or Bachelor's degree preferred

Tools

Microsoft Office

HOA software

Job description

Cusick Community Management is seeking a highly organized Community HOA Specialist Admin to provide administrative support to our HOA team in Rock Hill/ Charlotte. The role covers communications, records, payments, and project assistance to ensure smooth daily operations and positive homeowner relationships.

The ideal candidate will have strong communication skills, be proactive, and comfortable working with HOA governance documents, meetings, and vendor coordination.