HOA Community Admin (Bilingual - Spanish)

HOA Talent; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement savings plan

Work from home and flexible schedule

Generous PTO

Job summary

Forth Group is seeking a Community Admin to support our Community Managers across our Chicago portfolio. You will assist with HOA and condo operations, coordinate maintenance requests, and liaise with residents, boards, and vendors. On-site duties include meetings, inspections, and document prep.

The role requires 1–2 years in admin or customer service, a Bachelor's degree or equivalent, and fluency in Spanish. Local travel within Chicago, flexible hours, and a focus on discretion are expected.

Qualifications

• 1–2 years in administrative or customer service roles (real estate or property mgmt a plus).
• Bachelor's degree in Business/Real Estate or related field, or equivalent work experience.

Responsibilities

• Assist Community Managers with HOA/condo operations.
• Coordinate maintenance/service requests and vendor follow-through.
• Solicit bids and support contract coordination for maintenance, landscaping, and services.
• Meet vendors and residents on-site as needed.
• Support property inspections and project coordination across portfolio.
• Serve as primary contact for homeowners, boards, vendors, and teams.
• Respond to emails, calls, and service requests promptly.
• Draft and distribute resident and board communications.
• Assist with invoice processing, expense tracking, and approvals.
• Support board meeting prep: agendas, minutes, follow-ups.

Skills

Organizational skills

Multitasking

Independent work/deliver deadlines

Written and verbal communication

Customer service mindset

Discretion with sensitive information

Spanish proficiency

Computer proficiency (Outlook, Word, X

Education

Bachelor's degree in Business/Real Estate/related field

Tools

Outlook

Word

Excel

Google Workspace

QuickBooks exposure

Job description

Community Admin | Forth Group

About the Role

Forth Group is seeking a Community Admin to support our Community Managers and gain hands‑on experience in condominium and HOA management across our Chicago portfolio.

Key Responsibilities

Community Operations Support

• Assist Community Managers with day-to-day HOA and condo association operations
• Schedule maintenance and service requests and coordinate follow-through with vendors
• Solicit bids and support contract coordination for maintenance, landscaping, and building services
• Meet vendors and residents onsite as needed
• Support property inspections and project coordination across the portfolio

Administrative and Resident Support

• Serve as a primary point of contact for homeowners, board members, vendors, and internal teams
• Respond to emails, calls, and service requests in a timely manner
• Draft and distribute resident and board communications
• Assist with invoice processing, expense tracking, and approvals
• Support board meeting preparation, including agendas, minutes, and follow-up items

Skills and Abilities

• Strong organizational and multitasking skills
• Ability to work independently and manage deadlines
• Professional written and verbal communication skills
• Customer-service mindset with a positive attitude
• Ability to handle sensitive information with discretion
• Comfort using computers and office software (Outlook, Word, Excel; Google Workspace proficiency preferred; QuickBooks exposure is a plus but not required)

Experience and Education

• 1 to 2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required)
• Bachelor's degree in Business, Real Estate, or a related field, or equivalent work experience

Special Requirements

• Local travel throughout Chicago; must have a valid driver's license and reliable vehicle
• Must be conversationally fluent in Spanish
• Physical demands may include lifting up to 35 lbs, standing, sitting, walking, and occasional climbing
• Must be able to work at a personal computer and talk on the phone for extended periods
• Ability to work extended or flexible hours and occasionally weekends to meet deadlines
• Ability to respond to emergencies during and after business hours in a timely manner

Benefits

• Industry-leading healthcare: Medical, Dental, Life, and HSA
• 401(k) retirement savings plan
• Work from home and flexible schedule options
• Generous PTO package