Community Health Navigator – Referral & Access Champion

Hope Family Health; Westmoreland (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

HOPE Family Health is seeking a Community Health Worker focused on referral coordination in Westmoreland, TN. The role involves helping patients schedule referrals, coordinating with outside providers, and following up to ensure access to services.

The CHW will support patients in understanding appointments, care plans, and resources, with emphasis on language access and culturally responsive communication.

Qualifications

• High school diploma or equivalent required; knowledge of healthcare settings preferred.
• Strong communication and interpersonal skills; ability to navigate community resources.
• Experience with electronic health records and standard office software.

Responsibilities

• Build trust with patients and families and support patient choice.
• Assist patients with scheduling referrals and navigating care plans.
• Coordinate with care teams and outside providers to ensure timely follow-up.

Skills

Communication

Care coordination

Resource navigation

Language access

Education

High school diploma or equivalent

Tools

EHR systems

Office software

Job description

HOPE Family Health is seeking a Community Health Worker focused on referral coordination in Westmoreland, TN. The role involves helping patients schedule referrals, coordinating with outside providers, and following up to ensure access to services.

The CHW will support patients in understanding appointments, care plans, and resources, with emphasis on language access and culturally responsive communication.