Behavioral Health CHW — Remote Care & Coordination

Automatic Data Processing, Inc.; Westmoreland (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

HOPE Family Health Services in Westmoreland, TN, is seeking a Community Health Worker to support behavioral health telephone services, scheduling, follow-up, and care coordination. The role focuses on assisting patients with access to HOPE services and community resources, communicating with care teams, and identifying barriers to care.

The CHW will document activities in the health record, maintain confidentiality, and participate in team meetings.

Qualifications

• High school diploma or equivalent required; healthcare or outreach experience preferred.
• Clear, respectful communication with patients and teams.
• Familiarity with EHR software and local resources is preferred.

Responsibilities

• Help patients navigate HOPE services by phone and coordinating care.
• Identify barriers to care and coordinate follow-up.
• Document services accurately in the health record.

Skills

Communication skills

High school diploma

EHR proficiency

Bilingual support

Education

High school diploma or equivalent

Tools

EHR systems

Job description

HOPE Family Health Services in Westmoreland, TN, is seeking a Community Health Worker to support behavioral health telephone services, scheduling, follow-up, and care coordination. The role focuses on assisting patients with access to HOPE services and community resources, communicating with care teams, and identifying barriers to care.

The CHW will document activities in the health record, maintain confidentiality, and participate in team meetings.