Community Facilities Manager

FirstService Residential; Corona (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans (FT

401K match

Vacation and holidays

Pet insurance

Tuition reimbursement

Legal services

Wellbeing support

Domestic partner coverage

HSA

FSA

Job summary

FirstService Residential is seeking a customer-service oriented individual to join our community management team in Corona, CA. This role emphasizes organization, teamwork, and multi-tasking in a fast-paced environment.

You will review policies, greet clients, handle work orders, manage calendars, and uphold professional standards while communicating clearly with homeowners, vendors, and staff. Reliable transportation and proficient computer skills required.

Qualifications

• Must be well groomed and dress professionally.
• Must maintain professional demeanor.
• Must be literate and articulate in written form.
• Must handle pressure and deadlines.
• Able to work with diverse clientele and colleagues.
• Willing to take feedback and adapt to changing needs.
• Proactive with creative problem solving.
• Proficient with MS Word/Excel/Outlook.
• Experience with design/graphics software and posting content online.
• Must have a valid driver's license and insured vehicle.

Responsibilities

• Review and monitor community Policies and Guidelines.
• Manage the facility calendar and daily activities.
• Greet walk-in clients and handle inquiries.
• Process calls and work orders per procedures.
• Maintain organized workspace and adhere to standards.
• Attend mandatory company functions and trainings.
• Represent FirstService Residential professionally to clients and staff.
• Assist with enforcement management systems and tools.
• Ensure inquiries about facility usage are answered per procedure.
• Oversee all facility rentals following procedures.

Skills

Organizational skills

Customer service experience

Written communication

multitasking

Professionalism

Team player

Microsoft Word

Microsoft Excel

Outlook

Graphic design software

Content posting

Driver's license

Tools

Microsoft Word

Microsoft Excel

Outlook

Graphic design software

E-blast content posting

Social media management

Job description

FirstService Residential is seeking a customer-service oriented individual to join our community management team in Corona, CA. This role emphasizes organization, teamwork, and multi-tasking in a fast-paced environment.

You will review policies, greet clients, handle work orders, manage calendars, and uphold professional standards while communicating clearly with homeowners, vendors, and staff. Reliable transportation and proficient computer skills required.