Community Experience Specialist

Regus; San Diego (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 holidays

401K match

Health care

Bonus program

Bright environment

Training opportunities

Casual dress

Job summary

IWG is seeking a Community Associate for our San Diego center to help manage day-to-day operations and support a growing community of customers. You will handle administrative tasks, assist with Wi‑Fi, packages, directions, and projector setup, and ensure accurate invoicing.

You will also plan local networking events, coordinate with the City Manager as needed, and ensure the center ends the day tidy and ready for the next team.

Qualifications

• 1+ years of customer service experience
• Ownership of problems and finding ways to solve them
• Positive, enthusiastic, and able to adapt to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the United States and at least 18 years old

Responsibilities

• Create and maintain your own community within your center, handling admin and support needs.
• Assist customers with Wi‑Fi, packages, directions, and projector setup.
• Ensure services are properly charged and invoices are accurate.
• Plan networking events and coordinate with the City Manager for guidance.
• Wrap up the day by tidying the center and preparing for the next shift.

Skills

Customer service

Communication

MS Office

Problem solving

Adaptability

Legally eligible to work

Tools

MS Office

Job description

IWG is seeking a Community Associate for our San Diego center to help manage day-to-day operations and support a growing community of customers. You will handle administrative tasks, assist with Wi‑Fi, packages, directions, and projector setup, and ensure accurate invoicing.

You will also plan local networking events, coordinate with the City Manager as needed, and ensure the center ends the day tidy and ready for the next team.