Community Experience Specialist

IWG plc; Milwaukee (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K plan

Health insurance

Training opportunities

Job summary

IWG plc seeks a Community Associate to support members and guests, managing front-desk tasks and inquiries to keep the center running smoothly.

You will greet customers, assist with IT needs, process invoices, coordinate events, and work with the Community Manager to maintain a welcoming workspace.

A positive attitude, solid communication, and 1+ year of customer service experience are preferred; MS Office proficiency is expected for on-site work in Brookfield, WI.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to manage multiple tasks and adapt to fast-changing situations.
• Strong communication and relationship-building skills.

Responsibilities

• Greet and assist customers and members at the center.
• Coordinate services, projects, and events to support center operations.
• Process inquiries, payment and invoicing, and setup for meetings and rooms.
• Collaborate with Community Manager to organize networking events.

Skills

Customer service

Communication

Tools

MS Office

Job description

IWG plc seeks a Community Associate to support members and guests, managing front-desk tasks and inquiries to keep the center running smoothly.

You will greet customers, assist with IT needs, process invoices, coordinate events, and work with the Community Manager to maintain a welcoming workspace.

A positive attitude, solid communication, and 1+ year of customer service experience are preferred; MS Office proficiency is expected for on-site work in Brookfield, WI.