Community Experience Specialist

Regus; Beltsville (MD); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Holiday pay

401K with company match

Health care for full-time team members

Quarterly bonus

Professional development

Business casual environment

Job summary

IWG is seeking a Community Associate in Beltsville, MD to work closely with customers across industries, building and maintaining a community within the center. You’ll handle administrative tasks and support customers so they can focus on their business.

You will greet customers, manage inquiries, set up equipment, and ensure services are correctly charged. This role emphasizes organization, communication, and a customer-first mindset.

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Ability to handle multiple tasks and adapt to changes.

Responsibilities

• Assist customers with inquiries and administrative needs to support operations.
• Coordinate in-center activities and events and manage center resources.
• Ensure accurate invoicing and service charges across customer interactions.

Skills

Customer service

Communication

Multitasking

Problem-solving

Adaptability

Tools

MS Office

Job description

IWG is seeking a Community Associate in Beltsville, MD to work closely with customers across industries, building and maintaining a community within the center. You’ll handle administrative tasks and support customers so they can focus on their business.

You will greet customers, manage inquiries, set up equipment, and ensure services are correctly charged. This role emphasizes organization, communication, and a customer-first mindset.