Community Experience Manager - Property Operations & Resident Relations

Avanath; San Rafael (CA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Health, dental & vision

401(k)

Paid holidays

Career growth

Training and development

Job summary

Avanath is seeking a Property Manager to oversee a community with a focus on resident satisfaction, financial performance, and operational excellence. The role requires strong leadership, relationship-building with residents, staff, and vendors, and adherence to housing regulations.

You will manage budgets, rent rolls, and occupancy goals while driving retention and service excellence. The ideal candidate has 5–7 years in property management and 2+ years as a manager, with LIHTC familiarity and

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years of experience as a community/property manager.
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
• Proven effective and efficient leadership experience.
• Knowledge of LIHTC and Tax Credit qualifications required.
• Strong interpersonal, verbal, and written communication skills.
• Capacity to interact effectively with senior executives.
• Ability to work well under time and other constraints.
• Professional presentation and appearance.
• Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email.

Responsibilities

• Oversee the community in an efficient and profitable manner.
• Foster an environment of satisfaction and well-being for residents and associates.
• Manage budgets, rent rolls, projections, and occupancy goals.
• Ensure 0% rent delinquency and timely financial reporting.
• Coordinate on-site operations including vendor management and compliance.
• Lead and develop on-site staff and promote a high-performing team.
• Maintain curb appeal and adherence to housing laws and guidelines.

Skills

Leadership

Communication

Customer service

Interpersonal skills

Microsoft Office

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Avanath is seeking a Property Manager to oversee a community with a focus on resident satisfaction, financial performance, and operational excellence. The role requires strong leadership, relationship-building with residents, staff, and vendors, and adherence to housing regulations.

You will manage budgets, rent rolls, and occupancy goals while driving retention and service excellence. The ideal candidate has 5–7 years in property management and 2+ years as a manager, with LIHTC familiarity and