Community Experience Manager

Capstone Management Partners, LLC; Lakewood (CO); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Pet insurance

401(k)

Student loan assistance

Licensing reimbursement

Continuing education reimbursement

Parental leave

Housing assistance

Job summary

Capstone Management Partners, LLC is seeking a Community Manager to protect, maintain, and enhance the value of our communities while maximizing the resident experience. You will direct and coordinate operational activities to meet financial and service goals.

The role requires four years of property management experience and strong knowledge of leasing, marketing, budgeting, and resident relations. You will lead on-site teams, manage budgets, review monthly statements, and ensure compliance

Qualifications

• Four (4) years experience in property management.
• Working knowledge of property management software; Entrata is preferred.
• Working knowledge of Microsoft Office Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Strong written and verbal communications skills.
• Ability to work independently as a project leader and team member.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Skills

Property management

Lease & marketing

Budgeting & forecasting

Entrata

Microsoft Office

Communication skills

Team leadership

Independent work

Tools

Entrata

Google Workspace

Job description

Capstone Management Partners, LLC is seeking a Community Manager to protect, maintain, and enhance the value of our communities while maximizing the resident experience. You will direct and coordinate operational activities to meet financial and service goals.

The role requires four years of property management experience and strong knowledge of leasing, marketing, budgeting, and resident relations. You will lead on-site teams, manage budgets, review monthly statements, and ensure compliance