Community Experience & Leasing Specialist

SoCal Pacific Management; Fresno (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

SoCal Pacific Management in Fresno, CA is seeking a Community Experience Specialist to blend leasing, sales, hospitality, and resident relations to maximize occupancy and resident satisfaction.

You will greet prospects, conduct tours, process applications, coordinate move-ins and renewals, respond to resident requests, and collaborate with maintenance and leadership to deliver a consistently professional experience.

Qualifications

• Greet and engage prospective residents professionally across channels.
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Responsibilities

• Provide exceptional customer service to residents and prospects in person, by phone, and online.
• Coordinate tours, applications, screenings, and move-in activities to drive occupancy.
• Maintain accurate records of leasing activity, inquiries, and resident communications in the CRM.
• Assist with renewals, service requests, and resident engagement initiatives.
• Support marketing efforts and community events to enhance reputation and referrals.

Skills

Leasing

Sales

Hospitality

Resident relations

Administrative

Education

High school diploma or equivalent

LIHTC experience preferred

Tools

Yardi

RealPage

Knock

LeaseStar

Microsoft Excel

Job description

SoCal Pacific Management in Fresno, CA is seeking a Community Experience Specialist to blend leasing, sales, hospitality, and resident relations to maximize occupancy and resident satisfaction.

You will greet prospects, conduct tours, process applications, coordinate move-ins and renewals, respond to resident requests, and collaborate with maintenance and leadership to deliver a consistently professional experience.