Community Experience Lead

IWG plc; Pittsburgh (Allegheny County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Bonus program

Training and development

Casual dress code

Job summary

IWG plc is seeking a Community Associate in Pittsburgh to support customers and manage center operations. You will assist with daily tasks, answer inquiries, and ensure services run smoothly so clients can focus on their business.

The role emphasizes strong communication, a friendly service approach, and teamwork with the Center Manager. On-site work, competitive benefits, and growth opportunities are offered.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and manage varying customer needs.
• Proficiency with MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Assist customers across a range of requests inside the center.
• Help with day-to-day operations, setup, and invoicing tasks.
• Coordinate with the Center Manager for events and logistics.
• Ensure center services are properly charged and documented.

Skills

Communication

Customer service

Problem solving

Tools

MS Office

Job description

IWG plc is seeking a Community Associate in Pittsburgh to support customers and manage center operations. You will assist with daily tasks, answer inquiries, and ensure services run smoothly so clients can focus on their business.

The role emphasizes strong communication, a friendly service approach, and teamwork with the Center Manager. On-site work, competitive benefits, and growth opportunities are offered.