Community Experience Specialist

IWG plc; Glendale (AZ); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company holidays per year

401K with company match

Health care for full-time staff

Job summary

IWG plc is hiring a Community Associate in Glendale to manage a local center, assist customers, and build a thriving community. You will handle daily admin tasks, coordinate with center services, and ensure smooth operations for clients and prospects.

The role emphasizes strong communication, multi-tasking, and a positive service mindset, with opportunities for career growth and a comprehensive benefits package.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to build strong professional relationships.
• Proactive problem solving and ownership of issues.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Create and maintain a community within the center.
• Handle administrative and support tasks for customers.
• Assist customers with inquiries, bookings, and directions.
• Coordinate with building services and vendors when needed.
• Ensure accurate invoicing and service charges.

Skills

Customer service

MS Office

Communication

Problem solving

Tools

MS Office

Job description

IWG plc is hiring a Community Associate in Glendale to manage a local center, assist customers, and build a thriving community. You will handle daily admin tasks, coordinate with center services, and ensure smooth operations for clients and prospects.

The role emphasizes strong communication, multi-tasking, and a positive service mindset, with opportunities for career growth and a comprehensive benefits package.