Community Experience Lead

Regus; North Charleston (SC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 company holidays

401K with match

Health insurance

Bonus program

Job summary

IWG is seeking a Community Associate to manage customer needs and maintain a vibrant center environment in Charleston. You will handle daily center operations, assist customers with inquiries, and support events and networking activities to foster a thriving workspace community.

Ideal candidates are strong communicators with 1+ year of customer service experience, comfortable with MS Office, and able to adapt to a fast-paced setting while ensuring accurate service charging and invoicing.

Qualifications

• Excellent customer service and communication skills
• Ability to manage multiple tasks and priorities
• Proficiency with MS Office and basic IT equipment
• Legally eligible to work in the United States and at least 18 years old

Responsibilities

• Greet and assist customers to create a welcoming center experience
• Manage day-to-day center operations and assist with inquiries
• Set up and support events, meetings, and room bookings
• Process tasks efficiently to ensure accurate invoicing and service charging
• Coordinate with the City Manager on events and outreach activities

Job description

IWG is seeking a Community Associate to manage customer needs and maintain a vibrant center environment in Charleston. You will handle daily center operations, assist customers with inquiries, and support events and networking activities to foster a thriving workspace community.

Ideal candidates are strong communicators with 1+ year of customer service experience, comfortable with MS Office, and able to adapt to a fast-paced setting while ensuring accurate service charging and invoicing.