Community Experience Associate: Flexible Hours & Benefits

International Workplace Group plc; North Charleston (SC); Vor Ort; USD 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Work life balance

Paid time off

401K with company match

Health care

Zusammenfassung

IWG is hiring a Community Associate in Charleston, SC to help manage daily operations across a busy coworking center. You will support customers with inquiries, set up equipment, and ensure accurate billing for services while fostering a welcoming atmosphere.

You’ll handle tasks from coffee breaks to event planning and center maintenance, contributing to a great work-life balance and strong customer relationships in a vibrant network.

Qualifikationen

• 1+ years of customer service experience.
• Ability to build strong professional relationships and empathize with customers.
• Ownership mindset: take problems and solve them.
• Positive, enthusiastic, adaptable to fast-changing situations.
• Experience with MS Office and basic IT equipment.

Aufgaben

• Greet and assist customers as they arrive at the center.
• Answer questions, assist with Wi‑Fi codes, directions, & room setup.
• Coordinate with team to connect calls and route inquiries to the right place.
• Ensure services are billed accurately and invoices are correct.
• Support events and networking activities within the center.
• Wrap up day by ensuring space is tidy and ready for next day.

Kenntnisse

Good communication

Customer service

Problem solving

MS Office experience

Legal work eligibility (US)

Tools

MS Office

Jobbeschreibung

IWG is hiring a Community Associate in Charleston, SC to help manage daily operations across a busy coworking center. You will support customers with inquiries, set up equipment, and ensure accurate billing for services while fostering a welcoming atmosphere.

You’ll handle tasks from coffee breaks to event planning and center maintenance, contributing to a great work-life balance and strong customer relationships in a vibrant network.