Community Experience Coordinator Growth & Benefits

IWG plc; South Brunswick (NJ); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Bonus program

Training & development

Casual dress code

Job summary

IWG plc in South Brunswick, New Jersey, invites you to join as a Community Associate. You'll build and maintain your center community, assisting customers with administrative tasks so they can focus on running their businesses.

A typical day includes greeting guests, resolving requests like Wi-Fi codes or package arrivals, organizing networking events, and coordinating services and invoices. The role offers a balanced schedule with generous benefits and room to grow.

Qualifications

• 1+ years of customer service experience
• Proven ability to build relationships with customers
• Able to adapt to fast-changing situations
• Experience using MS Office and basic IT equipment

Responsibilities

• Create and maintain your center community and assist customers with administrative and support needs
• Handle inquiries like Wi‑Fi codes, packages, directions, and room setup
• Process service charges and ensure invoices are accurate
• Plan and host networking events and manage notices/posters around the center
• Coordinate with the City Manager and other teams as needed

Skills

Customer service

Communication

Multitasking

MS Office

Tech literacy

Tools

MS Office

Job description

IWG plc in South Brunswick, New Jersey, invites you to join as a Community Associate. You'll build and maintain your center community, assisting customers with administrative tasks so they can focus on running their businesses.

A typical day includes greeting guests, resolving requests like Wi-Fi codes or package arrivals, organizing networking events, and coordinating services and invoices. The role offers a balanced schedule with generous benefits and room to grow.