Community Concierge for Flexible Workspaces

IWG plc; New Brunswick (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with match

Health care

Job summary

IWG plc is seeking a Community Associate to support customers and manage daily center operations in our New Brunswick space. You’ll handle inquiries, assist with setup, invoicing, and routine center tasks to ensure a smooth experience for members and guests.

You’ll need strong communication, a friendly attitude, and the ability to multitask in a fast-paced environment, with 1+ year of customer service. On-site role with competitive benefits and growth opportunities.

Qualifications

• 1+ years of customer service experience or equivalent.
• Ability to manage multiple tasks while delivering good service.
• Strong communication and interpersonal skills.
• Proficiency with MS Office and basic IT equipment.

Responsibilities

• Welcome and assist customers; handle in-center requests and inquiries.
• Set up equipment (projectors, meeting rooms) and assist with printing and basic IT tasks.
• Process invoices and ensure accurate service charges for center services.
• Coordinate with City Manager and team to organize events and notices.
• Maintain center tidiness and assist with day-end closing tasks.

Skills

Customer service

Multitasking

Communication

MS Office

Tools

MS Office

Job description

IWG plc is seeking a Community Associate to support customers and manage daily center operations in our New Brunswick space. You’ll handle inquiries, assist with setup, invoicing, and routine center tasks to ensure a smooth experience for members and guests.

You’ll need strong communication, a friendly attitude, and the ability to multitask in a fast-paced environment, with 1+ year of customer service. On-site role with competitive benefits and growth opportunities.