Community Experience Coordinator

Regus; Santa Ana (CA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

No nights/weekends

Paid time off

401K with match

Health care options

Quarterly bonus

Job summary

IWG in Santa Ana is seeking a Community Associate to manage day-to-day center operations, assist customers, and handle inquiries. You will ensure services are properly charged, help guests with setup, and support networking events to connect members and local businesses.

The role is on-site, Monday–Friday from 8:30 am to 5:00 pm, with a focus on delivering outstanding service and a welcoming workplace. Experience in MS Office and customer service is valued, and applicants must be legally

Qualifications

• 1+ years of customer service experience
• Proactive problem solving
• Adaptable to fast-changing situations
• Experience using MS Office and basic IT equipment

Responsibilities

• Assist customers with inquiries, directions and setup
• Manage center operations and coordinate services for customers
• Process charges and invoice accuracy for services used
• Plan and promote networking events and center activities
• Maintain a welcoming, tidy and organized center environment

Skills

Good communicator

Ownership of problems

Positive attitude

MS Office

Job description

IWG in Santa Ana is seeking a Community Associate to manage day-to-day center operations, assist customers, and handle inquiries. You will ensure services are properly charged, help guests with setup, and support networking events to connect members and local businesses.

The role is on-site, Monday–Friday from 8:30 am to 5:00 pm, with a focus on delivering outstanding service and a welcoming workplace. Experience in MS Office and customer service is valued, and applicants must be legally