Community Experience Coordinator

Iwg Plc; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work-life balance

Generous paid time off

11 Paid Company Holidays

401K with company match

Health care for full-time team members

Job summary

IWG in Dallas (17304 Preston Road, Suite 800) is seeking a Community Associate to welcome customers, handle inquiries, and manage center operations on-site. You’ll support printing, invoicing, and event logistics while building strong customer relationships and ensuring a productive, friendly environment.

You’ll coordinate center activities, assist with networking events, and help customers navigate services.

Qualifications

• Ideally 1+ years of customer service experience.
• Ability to manage multiple tasks while helping customers.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Experience and confidence using MS Office and basic IT equipment.
• Legally eligible to work in the country you are applying within and at least 18 years old.

Responsibilities

• Handle customer inquiries and requests to ensure smooth center operations.
• Assist with printing, invoicing, and service portal tickets.
• Coordinate center events planning and posters for networking events.
• Open and close center, ensure tasks are completed before leaving.
• Build relationships with customers and maintain a welcoming environment.

Skills

Customer service

Communication

Problem solving

Multitasking

MS Office

Tools

MS Office

Job description

IWG in Dallas (17304 Preston Road, Suite 800) is seeking a Community Associate to welcome customers, handle inquiries, and manage center operations on-site. You’ll support printing, invoicing, and event logistics while building strong customer relationships and ensuring a productive, friendly environment.

You’ll coordinate center activities, assist with networking events, and help customers navigate services.