Community Experience Coordinator

IWG plc; Atlanta (GA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Work life balance

PTO

Paid holidays

401K match

Health care

Job summary

IWG plc is seeking a Community Associate in Atlanta, GA to manage a busy center and support customers daily. You will handle customer requests, coordinate services, and help maintain a welcoming environment.

The role emphasizes practical problem-solving, communication, and multitasking in a fast-paced workspace network. You will support various center activities, organize events, and ensure accurate invoicing and service provisioning, while enjoying a balanced schedule and benefits as part of a

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Able to manage multiple tasks and priorities.
• Comfort with basic IT equipment and MS Office applications.

Responsibilities

• Greet and assist customers arriving at the center.
• Handle a variety of inquiries (Wi-Fi codes, packages, directions) and route issues as needed.
• Set up equipment for meetings and presentations; assist with projectors and rooms.

Skills

Customer service

multitasking

Communication

Problem solving

Tools

MS Office

Job description

IWG plc is seeking a Community Associate in Atlanta, GA to manage a busy center and support customers daily. You will handle customer requests, coordinate services, and help maintain a welcoming environment.

The role emphasizes practical problem-solving, communication, and multitasking in a fast-paced workspace network. You will support various center activities, organize events, and ensure accurate invoicing and service provisioning, while enjoying a balanced schedule and benefits as part of a