Community Experience & Center Operations Associate

IWG plc; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care for full-time employees

Bonus program

Job summary

IWG seeks a Community Associate for an on-site role at our Charlotte center. You will work with customers to manage administrative and support needs, helping them run their businesses smoothly.

A typical day includes greeting customers, resolving inquiries (Wi‑Fi codes, packages, directions), coordinating room setup, processing invoices, and organizing community events with the City Manager. We value clear communication, multi-tasking, and a proactive, friendly attitude, with opportunities for

Qualifications

• Good communication and relationship-building skills.
• Legally eligible to work in the country of application, 18+.

Responsibilities

• Assist customers with day-to-day needs and administrative tasks to help their business run smoothly.
• Coordinate center activities and support at the front desk, including invoicing and service tickets.
• Help organize and promote networking events within the center.

Skills

Good communicator

Customer service

Problem ownership

Adaptability

MS Office proficiency

Tools

MS Office

Job description

IWG seeks a Community Associate for an on-site role at our Charlotte center. You will work with customers to manage administrative and support needs, helping them run their businesses smoothly.

A typical day includes greeting customers, resolving inquiries (Wi‑Fi codes, packages, directions), coordinating room setup, processing invoices, and organizing community events with the City Manager. We value clear communication, multi-tasking, and a proactive, friendly attitude, with opportunities for