Community Experience Associate

Spaces. offices | co-working | meeting rooms.; McLean (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Work life balance

PTO

Holidays

401K

Health insurance

Bonus program

Training and development

Professional workplace

Job summary

IWG in McLean, VA is seeking a Customer-focused Community Associate to help manage our on-site center, assist customers with inquiries, and maintain a welcoming environment.

You’ll handle day-to-day center operations, support events, and coordinate services like Wi-Fi or print needs, while ensuring accurate billing and a great client experience. Strong communication and multitasking are essential, along with MS Office proficiency.

Qualifications

• 1+ years of customer service experience
• Strong communication and relationship-building skills
• Proficient in MS Office and basic IT equipment

Responsibilities

• Assist customers at the center with inquiries and needs
• Maintain and nurture the community within the center
• Coordinate events and networking sessions and manage center operations

Skills

Customer Service

Communication

MS Office

Job description

IWG in McLean, VA is seeking a Customer-focused Community Associate to help manage our on-site center, assist customers with inquiries, and maintain a welcoming environment.

You’ll handle day-to-day center operations, support events, and coordinate services like Wi-Fi or print needs, while ensuring accurate billing and a great client experience. Strong communication and multitasking are essential, along with MS Office proficiency.