Community Experience Specialist

Regus Management Group, LLC; Atlanta (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 paid company holidays

401K with company match

Health care for full-time team members

Quarterly bonus

Job summary

IWG is seeking a friendly Community Associate to join our on-site team at the TownPark Center. You’ll work with new and existing customers across industries, helping maintain a vibrant center where clients can focus on their business.

A typical day involves assisting guests with Wi‑Fi, directions, AV setup, and mail; handling invoices; and coordinating events with the City Manager to engage center members. Strong multitasking and MS Office skills are essential.

Qualifications

• 1+ years of customer service experience preferred.
• Excellent communication and relationship-building skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and ensure a welcoming center.
• Help with AV setup, Wi‑Fi codes, directions, and package handling.
• Process invoices and manage service portal tickets.
• Plan and promote networking events within the center.

Job description

IWG is seeking a friendly Community Associate to join our on-site team at the TownPark Center. You’ll work with new and existing customers across industries, helping maintain a vibrant center where clients can focus on their business.

A typical day involves assisting guests with Wi‑Fi, directions, AV setup, and mail; handling invoices; and coordinating events with the City Manager to engage center members. Strong multitasking and MS Office skills are essential.