Community-Driven Store Leader

Goodwill NCW Jobs; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill NCW in Ashwaubenon/Green Bay, WI area is hiring for a Full Time leadership role overseeing backroom operations and donations processing. The role includes guiding team members, ensuring efficient donation flow to hit production and sales targets, and leading training initiatives in partnership with the Store Manager.

You will manage retail activities, scheduling, opening/closing, and ensure compliance with safety and quality standards while supporting recruitment and onboarding.

Qualifications

• High School diploma or equivalent preferred.
• 3+ years of leadership experience preferred.
• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Excellent problem-solving and decision-making skills.
• A basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
• Experience with reporting and dashboard tools.
• Ability to maintain confidentiality.
• A valid driver’s license with an acceptable driving record and the ability to travel to other locations is required.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Responsibilities

• Provides oversight, guidance and support to team members as directed by Store Manager.
• Drives results through proper handing and processing of all donations to meet production and sales goals.
• Utilizes reports and leads team members by assisting with training, coaching and developing skills to achieve results.
• Maintains a clean, safe, and organized work area.
• Effectively and efficiently manages a broad range of retail activities, including scheduling and opening/closing procedures, while ensuring completion of the leader checklist.
• Supports Goodwill NCW’s mission through employment and training of people with different abilities.
• Supports recruitment by interviewing and selecting candidates aligned with the organization’s mission and values and ensures successful onboarding for all team members in partnership with Store Manager.
• Other duties as assigned.

Skills

Leadership

Time management

Communication

Problem-solving

Attention to detail

Confidentiality

Multi-tasking

Travel ability

Flexible schedule

Office basics

Education

High School diploma or equivalent

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Reporting/dashboard tools

Job description

Goodwill NCW in Ashwaubenon/Green Bay, WI area is hiring for a Full Time leadership role overseeing backroom operations and donations processing. The role includes guiding team members, ensuring efficient donation flow to hit production and sales targets, and leading training initiatives in partnership with the Store Manager.

You will manage retail activities, scheduling, opening/closing, and ensure compliance with safety and quality standards while supporting recruitment and onboarding.