Store Leader: Drive Sales, Lead Teams & Impact

Goodwill NCW Jobs; Appleton (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Goodwill NCW seeks an experienced store leadership professional to oversee operations at the Appleton-area stores and support other locations as needed. The role focuses on developing teams, managing donations, and driving store performance.

You will lead hiring, training, scheduling, budgeting, and implementing processes that align with mission-focused goals while ensuring safety and regulatory compliance. This is a full-time, on-site position requiring flexibility.

Qualifications

• Bachelor’s degree in a related field preferred.
• 5+ years of leadership experience preferred.
• Strong time management and multitasking abilities.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality.
• Willingness to travel to different store locations.

Responsibilities

• Lead and support store locations by stepping into leadership roles as needed.
• Oversee donation door to floor process ensuring smooth operations.
• Implement strategies to meet or exceed sales and production forecasts.
• Manage financial and operational status, including staffing and scheduling.
• Develop and enforce SOPs for store presentation and safety.
• Coach and develop team members; hire and onboard staff.
• Ensure regulatory compliance and safety standards.
• Collaborate on marketing, advertising, and community outreach.
• Other duties as assigned.

Skills

Leadership

Time management

Communication

Problem solving

Attention to detail

Travel

Valid driver’s license

Team coaching

Education

Bachelor’s degree or higher

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Reporting tools

Job description

Goodwill NCW seeks an experienced store leadership professional to oversee operations at the Appleton-area stores and support other locations as needed. The role focuses on developing teams, managing donations, and driving store performance.

You will lead hiring, training, scheduling, budgeting, and implementing processes that align with mission-focused goals while ensuring safety and regulatory compliance. This is a full-time, on-site position requiring flexibility.