Store Team Leader - Flexible Schedule & Coaching

Goodwill NCW Jobs; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill NCW in Green Bay, WI is seeking a full-time Store Lead to guide a dynamic retail team in a fast-paced environment. You will oversee daily operations, train and coach staff, and ensure a safe, clean, and welcoming backroom and storefront.

The role emphasizes teamwork, communication with leadership, and flexible scheduling to meet store needs. The position requires at least a high school diploma and 1+ year of retail leadership experience, with strong time management, customer service,

Qualifications

• High School diploma or equivalent preferred.
• 1+ year of retail leadership experience preferred.
• Strong time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Excellent problem-solving and decision-making skills.
• At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
• Experience with common reporting and dashboard tools.
• Ability to maintain confidentiality.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Responsibilities

• Provides oversight, guidance, and support to team members as directed by the Store Manager.
• Leads team members by assisting with training, coaching and developing skills.
• Maintains a clean, safe, and organized work area.
• Demonstrates strong proficiency while remaining adaptable in a dynamic environment, supporting a wide range of tasks including opening and closing the store.
• Maintains a consistent presence throughout store while engaging with team members and customers.
• Communicates with store leadership team and team members in a way that promotes an effective and consistent flow of information throughout the store.
• Other duties as assigned.

Skills

Time management

Prioritization

Communication

Customer service

Attention to detail

Problem solving

Decision making

Confidentiality

Reliability

Education

High School diploma or equivalent

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Reporting tools

Job description

Goodwill NCW in Green Bay, WI is seeking a full-time Store Lead to guide a dynamic retail team in a fast-paced environment. You will oversee daily operations, train and coach staff, and ensure a safe, clean, and welcoming backroom and storefront.

The role emphasizes teamwork, communication with leadership, and flexible scheduling to meet store needs. The position requires at least a high school diploma and 1+ year of retail leadership experience, with strong time management, customer service,