Impactful Store Leader - Donations, Training & Ops

Goodwill NCW Jobs; La Crosse (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill NCW in La Crosse is hiring a Full Time Store Leader. You will oversee daily store operations, guide team members, and ensure efficient donation processing to meet production and sales goals.

The role emphasizes coaching, training, and creating a safe, organized work environment. You will support recruitment and onboarding in collaboration with the Store Manager, while upholding our mission to empower people and strengthen the community.

Qualifications

• High School diploma or equivalent preferred.
• 3+ years of leadership experience preferred.
• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Excellent problem‑solving and decision‑making skills.
• Proficiency with Word, Excel, PowerPoint, SharePoint and Outlook.

Responsibilities

• Provides oversight, guidance and support to team members as directed by Store Manager.
• Drives results through proper handling and processing of donations to meet production and sales goals.
• Utilizes reports and leads team members by assisting with training and coaching to achieve results.
• Maintains a clean, safe, and organized work area.
• Manages scheduling, opening/closing procedures and leader checklist to ensure smooth operations.
• Supports Goodwill NCW’s mission through employment and training of people with different abilities.
• Participates in recruitment and onboarding in partnership with Store Manager.
• Other duties as assigned.

Skills

Leadership experience

Time management

Communication

Attention to detail

Problem solving

Confidentiality

Education

High School diploma or equivalent

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Job description

Goodwill NCW in La Crosse is hiring a Full Time Store Leader. You will oversee daily store operations, guide team members, and ensure efficient donation processing to meet production and sales goals.

The role emphasizes coaching, training, and creating a safe, organized work environment. You will support recruitment and onboarding in collaboration with the Store Manager, while upholding our mission to empower people and strengthen the community.