Community Director: Elevate Resident Experience & Growth

Bedrockmanagement; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Defined growth paths

Performance-based culture

Work across asset classes

Ownership mentality

Visible impact on property

Job summary

Bedrock Property Management is seeking a Community Director to lead day-to-day operations, oversee staff, manage vendor relations, and drive leasing and financial performance at Whispering Oaks in Nashville. The ideal candidate has 2+ years of multi-family experience and a proven ability to deliver exceptional resident service.

Key responsibilities include financial reporting, ensuring compliance with housing laws, mentoring staff, and promoting occupancy growth through targeted resident

Qualifications

• Minimum (2) years of multi-family property management experience required.
• Previous Community Manager, Property Manager, or Community Manager experience, preferred.
• Customer Experience

Responsibilities

• Provide exemplary customer service to residents and proactively solve issues.
• Manage financial reporting and daily/weekly community reports.
• Ensure compliance with federal fair housing standards and all other applicable laws.
• Mentor onsite staff and model Bedrock core values.
• Provide guidance on company policies and procedures, while communicating company requirements and announcements.
• Present a professional image and effectively represent the company to residents, vendors, and owners alike.
• Operate computers and other on-site devices, including security systems, cameras, copiers/scanners/printers.
• Maintain resident files onsite with confidentiality.
• Ensure property maintenance and work orders are completed in a timely manner.
• Respond to issues outside of normal work schedule when required to ensure safety and satisfaction of residents.
• Train and supervise onsite staff, demonstrating core values.
• Drive property performance through resident events, marketing, and retention efforts.
• Perform all other duties as assigned.

Skills

Communication

Organization

Customer service

Revenue growth

Staff leadership

Resident relations

Attention to detail

Active listening

High energy

Education

2+ years multi-family property management experience

Job description

Bedrock Property Management is seeking a Community Director to lead day-to-day operations, oversee staff, manage vendor relations, and drive leasing and financial performance at Whispering Oaks in Nashville. The ideal candidate has 2+ years of multi-family experience and a proven ability to deliver exceptional resident service.

Key responsibilities include financial reporting, ensuring compliance with housing laws, mentoring staff, and promoting occupancy growth through targeted resident