Assistant Community Director — Resident Experience & Operations

Elmington; Nashville (TN); On-site; USD 45,000 - 75,000; Full time

Job summary

Bedrock Property Management in Nashville seeks an Assistant Community Director to aid in daily operations, support vendor relations, and ensure resident satisfaction. You will assist with leasing and financial performance while coordinating maintenance and reporting to leadership.

The role emphasizes strong communication, organization, and a proactive service mindset, with collaboration across teams and growth opportunities within Bedrock.

Qualifications

• Minimum 1 year of multi-family property management experience.
• Experience in leasing, property management, or community management preferred.
• Customer experience roles encouraged to apply.
• Experience leading a team with goal setting and accountability.
• Strong communication and organizational skills.

Responsibilities

• Provide exemplary customer service and create a welcoming environment for residents.
• Assist in daily and weekly reporting to support financial oversight.
• Ensure compliance with fair housing laws and company policies.
• Develop professional skills and pursue continual growth.
• Represent the company professionally to residents, vendors, and owners.
• Operate on-site systems and equipment including security systems.
• Maintain compliant resident files and timely issue resolution.
• Drive property performance through resident events and retention efforts.
• Perform other duties as assigned.

Skills

Verbal & written comms

Organization

Customer service

Revenue goals

Staff management

Professional representation

Attention to detail

Active listening

Energy & motivation

Team collaboration

Job description

Bedrock Property Management in Nashville seeks an Assistant Community Director to aid in daily operations, support vendor relations, and ensure resident satisfaction. You will assist with leasing and financial performance while coordinating maintenance and reporting to leadership.

The role emphasizes strong communication, organization, and a proactive service mindset, with collaboration across teams and growth opportunities within Bedrock.