Community Concierge & On-Duty Manager – Part-Time

YMCA of Metropolitan Chicago; Chicago (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Do meaningful work

Family YMCA membership

Career advancement opportunities

Job summary

The YMCA of Metropolitan Chicago is inviting applications for a Part Time Community Concierge, Manager on Duty at Lake View YMCA. The role focuses on welcoming members, guiding daily operations, and ensuring safety and service excellence in the community hub.

Pay ranges from $18.00 to $18.54 per hour with opportunities for growth within the organization. Strong bilingual communication and flexible availability are highly valued for this position.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Able to work flexible hours, including weekends/holidays.
• Strong verbal and written communication, with customer-service mindset.
• Bilingual English/Spanish preferred.

Responsibilities

• Serve as Manager on Duty and provide operational leadership at front desk.
• Greet members and guests, ensuring a welcoming environment.
• Monitor hub for safety and respond to emergencies as needed.
• Answer phones and emails and handle customer inquiries.
• Assist with facility operations, inventory, and issue resolution.
• Support space cleanliness and maintenance reporting.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Interpersonal skills

Education

High school diploma or GED

Job description

The YMCA of Metropolitan Chicago is inviting applications for a Part Time Community Concierge, Manager on Duty at Lake View YMCA. The role focuses on welcoming members, guiding daily operations, and ensuring safety and service excellence in the community hub.

Pay ranges from $18.00 to $18.54 per hour with opportunities for growth within the organization. Strong bilingual communication and flexible availability are highly valued for this position.