Evening Community Concierge & Manager on Duty

Paycom; Hawthorn Woods (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Flexible hours

Training opportunities

Job summary

The YMCA of Metropolitan Chicago is seeking a Community Concierge, Manager on Duty to lead front-desk operations at the Community Hub and deliver best-in-class service. You’ll engage with community members, provide solutions, and support opportunities within the YMCA’s programs and services.

Role requires 18+ years old, a high school diploma or GED, flexibility to work evenings and weekends, and strong communication skills.

Qualifications

• Requires high school diploma or GED.
• Excellent verbal and written communication.
• Strong interpersonal and customer service skills.

Responsibilities

• Serve as Manager on Duty and provide operational leadership at the Community Hub.
• Greet and assist community members, ensuring a welcoming environment.
• Monitor safety and respond to emergencies as first responder.
• Handle front-desk operations, attendance, and administrative tasks.
• Manage phones and emails, and resolve customer inquiries and opportunities.
• Coordinate with local leadership to maintain clean spaces and report maintenance needs.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Education

High School Diploma or GED

Job description

The YMCA of Metropolitan Chicago is seeking a Community Concierge, Manager on Duty to lead front-desk operations at the Community Hub and deliver best-in-class service. You’ll engage with community members, provide solutions, and support opportunities within the YMCA’s programs and services.

Role requires 18+ years old, a high school diploma or GED, flexibility to work evenings and weekends, and strong communication skills.