Community Navigator - Flexible Workspaces

IWG plc; Brooklyn Center (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Work life balance (no standard nights)

Generous paid time off

11 Paid Company Holidays

401K with company match

Health care for all full-time team

Quarterly bonus plan

Training and development

Professional workplace community

Job summary

IWG plc in Brooklyn Center, Minnesota seeks a friendly Community Associate to support members and visitors, manage front-desk tasks, and maintain a welcoming center. You’ll assist with WiFi, printing, and packages, and help ensure accurate invoicing for services.

You will balance multiple tasks, build relationships, and use MS Office while supporting the Community Manager on events and communications. This role offers a strong benefits package and growth opportunities.

Qualifications

• Ability to manage multiple tasks while delivering excellent service.
• Strong communication and relationship-building skills.
• Willingness to own problems and find solutions.
• Positive, adaptable attitude in a fast-changing environment.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers and manage inquiries across various center services.
• Set up rooms, assist with WiFi, printing, and package pickup.
• Handle invoicing and ticketing via service portal; maintain accurate records.
• Collaborate with Community Manager on events, posters, and communications.
• Help maintain a welcoming, organized center environment.

Skills

Customer service

Communication

Problem solving

Multitasking

MS Office

Tools

MS Office

Job description

IWG plc in Brooklyn Center, Minnesota seeks a friendly Community Associate to support members and visitors, manage front-desk tasks, and maintain a welcoming center. You’ll assist with WiFi, printing, and packages, and help ensure accurate invoicing for services.

You will balance multiple tasks, build relationships, and use MS Office while supporting the Community Manager on events and communications. This role offers a strong benefits package and growth opportunities.