Community Concierge & Center Support

IWG plc; Boulder (CO); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Work life balance

Paid time off (sick and vacation)

11 Paid Company Holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus plan

Training and development opportunities

Business casual attire

Job summary

IWG in Boulder, CO is seeking a Community Associate for an on-site role at 1200 Pearl St. Mon-Fri 8:30 am–5:00 pm. You will help customers, manage the center, and coordinate services to keep operations smooth and welcoming.

Responsibilities include handling inquiries, assisting with events, and ensuring accurate billing while maintaining a friendly, professional environment for clients and colleagues.

Qualifications

• Strong communication and ability to build professional relationships.
• Takes ownership of problems and resolves them.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Experience with MS Office and basic IT equipment.
• Legally eligible to work in the United States and 18 years or older.

Responsibilities

• Assist customers with inquiries, Wi‑Fi codes, directions, and package questions.
• Set up AV equipment and assist meeting attendees with projectors and spaces.
• Ensure services are charged correctly and invoices are accurate.
• Organize networking events and create/print posters for notices.
• Wrap up the day and tidy the center for the next shift.

Skills

Communication

Ownership of problems

Adaptability

MS Office proficiency

Work eligibility (18+ in US)

Tools

MS Office

Job description

IWG in Boulder, CO is seeking a Community Associate for an on-site role at 1200 Pearl St. Mon-Fri 8:30 am–5:00 pm. You will help customers, manage the center, and coordinate services to keep operations smooth and welcoming.

Responsibilities include handling inquiries, assisting with events, and ensuring accurate billing while maintaining a friendly, professional environment for clients and colleagues.