Community Concierge & Center Services Associate

International Workplace Group plc; Madison (WI); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Work life balance

Generous paid time off plans

11 Paid Company Holidays per calendar 

Competitive 401K Program

Affordable health care for full-time

Quarterly bonus plan

Hourly wage $19

Bright and inspiring work environment

Training and development opportunities

Business casual attire

Job summary

International Workplace Group plc seeks a Community Associate to support daily center operations in Fitchburg, Wisconsin. You will interact with customers, handle inquiries, set up rooms and equipment, and help coordinate community events, ensuring a smooth, welcoming experience for members.

You’ll manage front-desk tasks, process invoices, and contribute to a positive, well-organized workspace. The role emphasizes strong communication, service orientation, and adaptability in a dynamic

Qualifications

• 1+ years of customer service experience
• Strong communication and relationship-building skills
• Positive, adaptable, and proactive in fast-changing environments
• Experience using MS Office and basic IT equipment
• Legally eligible to work in the United States and at least 18 years old

Responsibilities

• Assist customers at the center front desk and respond to inquiries
• Coordinate with the City Manager to organize events and community activities
• Set up equipment (Wi‑Fi, projector) and ensure services are properly charged
• Prepare and send follow-up emails about packages or reservations
• Maintain tidy center space and support daily operations

Skills

Customer service

MS Office

Multitasking

Job description

International Workplace Group plc seeks a Community Associate to support daily center operations in Fitchburg, Wisconsin. You will interact with customers, handle inquiries, set up rooms and equipment, and help coordinate community events, ensuring a smooth, welcoming experience for members.

You’ll manage front-desk tasks, process invoices, and contribute to a positive, well-organized workspace. The role emphasizes strong communication, service orientation, and adaptability in a dynamic