Community Concierge & Front Desk Specialist

IWG plc; Calabasas (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Bonus plan

Training and development

Professional workplace community

Job summary

IWG plc seeks a friendly Community Associate to join our Calabasas center. You’ll warmly welcome members, manage inquiries, and coordinate onsite services to help customers run their businesses smoothly.

You’ll handle front-desk tasks, assist with AV setup, print and mail, and keep the center tidy. This role emphasizes multitasking, communication, and dependable service in a fast-paced coworking environment.

Qualifications

• Experience in delivering friendly customer service in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage competing requests.

Responsibilities

• Assist center customers with day-to-day operations and inquiries.
• Set up AV, printing, and mail handling for sessions and events.
• Process invoices and ensure accurate service charges and billing.

Skills

Customer service

MS Office

Multitasking

Relationship building

Communication

Tools

MS Office

Job description

IWG plc seeks a friendly Community Associate to join our Calabasas center. You’ll warmly welcome members, manage inquiries, and coordinate onsite services to help customers run their businesses smoothly.

You’ll handle front-desk tasks, assist with AV setup, print and mail, and keep the center tidy. This role emphasizes multitasking, communication, and dependable service in a fast-paced coworking environment.