Community Associate — Center Ops & Customer Experience

Regus Management Group, LLC; Green Bay (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Holidays

401K with company match

Health care

Bonus program

Training & development

Job summary

Regus Management Group, LLC in Green Bay, WI, is seeking a Community Associate to support center operations and deliver excellent customer service. You’ll work with new and existing customers, handle inquiries about Wi-Fi, packages, and meeting room setup, and help keep the center running smoothly.

This role emphasizes multitasking, strong communication, and familiarity with MS Office, with a friendly, team-oriented work environment.

Qualifications

• 1+ years of customer service experience.
• Able to multitask and manage multiple requests.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Create and maintain your own community within the center; handle admin and support needs for customers.
• Assist customers with Wi-Fi changes, package inquiries, directions, and room setup.
• Ensure services are charged accurately and invoices reflect usage.
• Organize networking events and communicate with the City Manager for guidance.

Skills

Communication

Customer service

Multitasking

Adaptability

Tools

MS Office

Basic IT equipment usage

Job description

Regus Management Group, LLC in Green Bay, WI, is seeking a Community Associate to support center operations and deliver excellent customer service. You’ll work with new and existing customers, handle inquiries about Wi-Fi, packages, and meeting room setup, and help keep the center running smoothly.

This role emphasizes multitasking, strong communication, and familiarity with MS Office, with a friendly, team-oriented work environment.