Community Concierge & Center Services

IWG plc; San Diego (CA); On-site; USD 60,614,000 - 61,303,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company holidays

401K with company match

Health care for full-time team members

Quarterly bonus plan

Training and development

Business casual attire

Job summary

IWG plc is seeking a Community Associate in San Diego to manage a center’s daily operations, assist customers, and build a thriving local community. You’ll help with inquiries, setup, and event planning while ensuring excellent service.

The role emphasizes a collaborative environment with a focus on customer care, networking, and supporting business clients as they use the space to run their operations.

Qualifications

• Strong customer service experience and ability to handle multiple tasks.
• Excellent communication and relationship-building skills.
• Proactive problem solving and ownership mindset.
• Positive, adaptable, and able to work in a dynamic center.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Serve customers locally, managing inquiries and service requests.
• Maintain center operations, including setup and daily tasks.
• Coordinate events and networking activities for the community.
• Issue tickets and ensure accurate invoicing and billing.

Skills

Customer service

Communication

Multitasking

Problem ownership

Adaptability

MS Office

Tools

MS Office

Job description

IWG plc is seeking a Community Associate in San Diego to manage a center’s daily operations, assist customers, and build a thriving local community. You’ll help with inquiries, setup, and event planning while ensuring excellent service.

The role emphasizes a collaborative environment with a focus on customer care, networking, and supporting business clients as they use the space to run their operations.