Community Concierge & Events Lead

IWG plc; Cincinnati (OH); Hybrid; USD 33,000 - 45,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with match

Health insurance

Job summary

IWG plc in Cincinnati is seeking a Community Associate to help manage a thriving center community. You will handle front-desk tasks, assist customers, and coordinate center services to ensure a smooth everyday experience.

The role emphasizes customer service, operational support, and event planning to foster connections among members while maintaining center operations and invoicing accuracy.

Qualifications

• 1+ years of customer service experience preferred.
• Excellent communication and relationship-building skills.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers with daily inquiries and center services.
• Manage administrative tasks and invoices for services.
• Coordinate events and networking activities in the center.
• Open service tickets for center support requests.

Skills

Customer service

Communication

MS Office

Problem solving

Adaptability

Job description

IWG plc in Cincinnati is seeking a Community Associate to help manage a thriving center community. You will handle front-desk tasks, assist customers, and coordinate center services to ensure a smooth everyday experience.

The role emphasizes customer service, operational support, and event planning to foster connections among members while maintaining center operations and invoicing accuracy.